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FAQ
Have Questions?
Have questions about plumbing, heating, or cooling? You’re not alone. At My Dear Watson Plumbing, we believe in transparency and education—because informed homeowners make the best decisions. On this page, we’ve answered the most common questions we hear from customers in Chelmsford and nearby towns. From boiler basics to billing questions, you’ll find clear, honest answers from licensed pros.
🚿 General Plumbing Questions
Yes, we strive to offer same-day service for urgent plumbing issues, depending on availability.
Turn off your main water supply and contact us as soon as possible. We offer emergency pipe repair.
Absolutely—we install sinks, toilets, faucets, and more, including water-saving options.
Yes, we can inspect your system for blockages, valve issues, or pipe corrosion to restore proper water flow.
Signs include higher water bills, moldy smells, or damp spots on walls and floors. We use leak detection tools to locate the source.
Absolutely. We’re experienced with Chelmsford’s historic homes and can upgrade aging pipes or fixtures safely and efficiently.
🔥 Heating System FAQs
A furnace heats air and distributes it via ducts, while a boiler heats water for radiators or radiant floors.
At least once a year—preferably in the fall before winter kicks in.
Yes! We install high-efficiency boilers and furnaces that can reduce your energy bills.
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Inconsistent heat, banging noises, or rising energy bills are common signs it’s time for a professional inspection.
Yes, our licensed technicians work on oil, gas, and electric systems throughout the Chelmsford area.
Absolutely—regular maintenance, insulation, and programmable thermostats can significantly reduce your heating costs.
❄️ Cooling System FAQs
Yes, ductless systems are perfect for zoned cooling and homes without ductwork.
Warm air, strange noises, and high energy bills are all signs it’s time to call us.
At least once per year, ideally in the spring, to ensure optimal performance before summer heat kicks in.
Yes, ductless systems are perfect for homes without central ductwork and offer excellent energy efficiency.
Yes! Uneven cooling can be caused by airflow issues, poor insulation, or zoning problems—we’ll pinpoint the cause.
💧 Water Heater Questions
If it’s over 10 years old and unreliable, replacement is usually more cost-effective.
Yes—we install and service both tank and tankless models.
This could mean sediment buildup, a faulty thermostat, or a failing heating element—common issues we can repair or advise on.
Yes, they can be more energy-efficient long-term, especially in households with steady hot water use.
Most replacements can be completed in just a few hours, assuming no major plumbing changes are needed.
📆 Appointments and Billing
You can book online or call us at 978-251-2994 directly.
Yes, we provide clear, upfront pricing before we begin any job.
We accept credit cards, checks, and online payments.
No—our estimates are free. We believe in transparency and helping Chelmsford homeowners make informed decisions without pressure.
We recommend that you book 1–2 days in advance for routine service; however, we often have same-day slots available for urgent needs.
Yes! You can use our online scheduling tool or call us directly. We appreciate at least 24 hours’ notice.
💡 Still Have Questions? We’re Here to Help.
Didn’t find your answer here? No problem. Call us anytime or send us a message—our licensed Chelmsford plumbers are happy to help. Whether it’s a dripping faucet or a heating system emergency, we’re only a click away.
Reach Us
Corporate Location :
10 Tyngsboro Road North Chelmsford, MA 01863
Email :
info@mydearwatsonplumbing.com
Phone :
+1-978-251-2994